AMT Learning Center

Frequently Asked Questions

Answers to common questions about your account, purchasing courses, transcripts, CE credit, refunds, and technical support.

My Account / Profile

How do I log into my account?
  • Navigate to amtlearning.americanmedtech.org
  • Select the "AMT Learning login" link in the upper-right corner of the screen.
  • Enter your AMT email and password.
  • Select the "Login" button.
What can I do from My Account?
  • Enrolled Courses — courses not started or in progress
    • Courses with incomplete required portions remain listed until their expiration date (e.g., exhausting all CE exam attempts)
    • Courses still needing an evaluation or credit claim remain listed until completed
  • Completed Courses — courses where all requirements are successfully finished
  • Bookmarks — courses saved for future purchase
  • Orders & Receipts — a record of all AMT Learning Center purchases
  • Edit Profile
How do I edit my account?
  • Hover over "My Learning Dashboard" and select "Edit Profile"
  • On the "My Account" page, select the "Edit" tab to make updates or changes.

Forgotten Username / Password

How do I reset my password?
  • Select "Forgot password?" on the login screen
  • Enter your email and select "Send Login Information"
  • Note: updating your password will change it for all AMT sites
  • Questions or help with a password change: [email protected]

Purchase a Course

How do I purchase a course?
  • Select "Course Catalog" from the user menu, or enter terms into the search bar to find a course
  • Select a course to open its overview page, then select "Register"
  • Select "Add to cart"
  • Add multiple courses by clicking back in your browser after adding a course to cart
  • Once ready, select the cart icon in the top-right corner
  • Review your order and select "Checkout"
  • Enter payment information and select "Review order"
  • Finalize checkout
  • You will receive an enrollment email once the course is ready
How do I apply a discount coupon code?
  • Enter the coupon code in your cart, then select "Apply"
  • Discounts apply to all eligible products in the cart
  • Codes are not case sensitive, but check for extra spaces before or after
How do I search for courses in my specialty?
  • Use the "Refine by" options in the course catalog search
Do my purchased courses expire?
  • Yes — courses must be completed within 180 days of purchase
Is there different pricing for members?
  • Members can view discounted pricing after logging in

Certificates / Transcripts / Credits

How do I view my transcript?
  • Select the "My Learning Dashboard" tab, then select "Completed Courses"
How can I download a certificate?
  • Under "My Learning Dashboard," select "Completed Courses"
  • Select "Download" next to the course title you'd like a certificate for
How do I track earned credits?
  • Credits earned through Learning Center courses are automatically applied to your AMTrax transcript
  • CE credit typically posts to AMTrax within 1–2 business days, usually the next day between 8:00 AM–12:00 PM EST
  • Do not self-report Learning Center credit in AMTrax — this can create duplicate records

Course Information

Will a course save my progress if I step away and return later?
  • Yes — course progress saves automatically
Will a quiz or evaluation save my progress?
  • Quizzes and evaluations only save progress if you select "Save Progress"
How do I return to a course and resume it?
  • Under "My Learning Dashboard," select "Enrolled Courses"
  • Select the course name to open its overview
  • Select "Take course," then "Resume course"
My course isn't showing under Completed Courses — why?
  • Under "My Learning Dashboard," select "Enrolled Courses" and check the course status
  • Completion requires finishing the course evaluation and claiming credit
  • Reopen the course and complete any remaining tasks to move it to Completed Courses and AMTrax

Technology Support

Which browser should I use?
  • The AMT Learning Center works with most modern browsers, including Chrome, Firefox, Edge, and Safari (Mac)
Do I need Adobe Reader to take a course?
  • A PDF reader, such as Adobe Acrobat Reader, is required for some courses
A course uses popup windows and isn't loading — what do I do?
  • Check that your browser's popup blocker has been disabled for the site

Refund Policy

What does the AMT Learning Center refund policy cover?

This policy applies only to content purchased through the AMT Learning Center, including:

  • CE Courses
  • Study Resources

Refunds for applications and certification exams are handled separately — contact AMT Certification Experience.

Am I eligible for a refund?
  • Refund requests must be submitted within 10 business days from the date of purchase.
  • A course is not eligible for a refund if any portion of the course content has been accessed.
How do I request a refund?

AMTrax & Self-Reporting

How do I track my continuing education through AMTrax?

AMTrax is AMT's online CE tracking system. It provides a convenient way to document certification-related activity for employers and licensing agencies, and to self-assess your progress toward AMT's Certification Continuation Program (CCP) requirements.

  • Credit earned through the AMT Learning Center posts to your AMTrax transcript automatically — do not self-report Learning Center courses to avoid duplicate records.
  • Other qualifying CE activities (outside courses, presentations, publications, etc.) should be self-reported directly in AMTrax.

View full AMTrax tracking & self-reporting guidance →