AMT Learning Center

Frequently Asked Questions

Answers to common questions about your account, purchasing courses, transcripts, CE credit, refunds, and technical support.

My Account / Profile

How do I log into my account?▾
  • Navigate to amtlearning.americanmedtech.org
  • Select the "AMT Learning login" link in the upper-right corner of the screen.
  • Enter your AMT email and password.
  • Select the "Login" button.
What can I do from My Account?▾
  • Enrolled Courses — courses not started or in progress
    • Courses with incomplete required portions remain listed until their expiration date (e.g., exhausting all CE exam attempts)
    • Courses still needing an evaluation or credit claim remain listed until completed
  • Completed Courses — courses where all requirements are successfully finished
  • Bookmarks — courses saved for future purchase
  • Orders & Receipts — a record of all AMT Learning Center purchases
  • Edit Profile
How do I edit my account?▾
  • Hover over "My Learning Dashboard" and select "Edit Profile"
  • On the "My Account" page, select the "Edit" tab to make updates or changes.

Forgotten Username / Password

How do I reset my password?▾
  • Select "Forgot password?" on the login screen
  • Enter your email and select "Send Login Information"
  • Note: updating your password will change it for all AMT sites
  • Questions or help with a password change: [email protected]

Purchase a Course

How do I purchase a course?▾
  • Select "Purchasing Options" from the user menu, or enter terms into the search bar to find a course
    • 3 Choices for Purchase 
      • Credit Card Purchases Only (No Access Codes) - CE Courses and Study Resources
        (Students / Members / Non-Members)
      • Purchase Access Codes in Bulk
        (Organization Staff and Faculty)
      • Have an Access Code? Redeem it here
        (No Credit Card Purchases)
  • Alternatively users purchasing by credit card can select by course type on the AMT Learning Center frontpage
  • Select a course to open its overview page, then select "Register"
  • Select "Add to cart"
  • Add multiple courses by clicking back in your browser after adding a course to cart
  • Once ready, select the cart icon in the top-right corner
  • Review your order and select "Checkout"
  • Enter payment information and select "Review order"
  • Finalize checkout
  • You will receive an enrollment email once the course is ready
How do I apply a discount coupon code?▾
  • Enter the coupon code in your cart, then select "Apply"
  • Discounts apply to all eligible products in the cart
  • Codes are not case sensitive, but check for extra spaces before or after
How do I search for courses in my specialty?▾
  • Use the "Refine by" options in the course catalog search
Is there different pricing for members?▾
  • Members can view discounted pricing after logging in and are currently in good account standing

Course Information

Will a course save my progress if I step away and return later?▾
  • Yes — course progress saves automatically
Will a quiz or evaluation save my progress?▾
  • Quizzes and evaluations only save progress if you select "Save Progress"
How do I return to a course and resume it?▾
  • Under "My Learning Dashboard," select "Enrolled Courses"
  • Select the course name to open its overview
  • Select "Take course," then "Resume course"
My course isn't showing under Completed Courses — why?▾
  • Under "My Learning Dashboard," select "Enrolled Courses" and check the course status
  • Completion requires finishing the course evaluation and claiming credit
  • Reopen the course and complete any remaining tasks to move it to Completed Courses and AMTrax
How do I find my course expiration date?▾
  • Course expirations can be viewed by opening your course at My Learning Portal > Enrolled Courses
  • Select the Course Name then select the Overview Tab
  • The Enrollment Expiration date is located in the right-hand course information area, between Course End Date and Cost

What happens if my course expires?▾
  • Courses must be completed within 180 days of the purchase date and time.
  • If a course expires before all required activities have been completed, access to the course will end.
  • A new purchase is required to regain access to an expired course.
  • Important: Repurchasing a course will create a new enrollment and previous course progress may be lost.
  • If you completed a Fundamentals Course but need additional time to study, a new purchase is also required and previous progress may not be retained.
  • Please contact AMT Learning for assistance before repurchasing.
Can I review a course once completed?▾
  • Yes. Access the course from “My Learning Dashboard” > “Completed Courses,” then select the course name to open it.
  • Practice Exam content can be reviewed by launching the exam after the course is open.

Certificates / Transcripts / Credits

How do I view my transcript?▾
  • Select the "My Learning Dashboard" tab, then select "Completed Courses"
How can I download a certificate?▾
  • Under "My Learning Dashboard," select "Completed Courses"
  • Select "Download" next to the course title you'd like a certificate for
How do I track AMT Learning Center earned credits? Or My credits are not showing in AMTrax?▾
  • Credits earned through AMT Learning Center courses are automatically applied to your AMTrax transcript
  • Courses must be listed in your completed courses. If course appears under enrolled please open the course and check that all activities are complete
    • Evaluation and Credit Claim are required
  • AMT Learning Center CE credit typically posts to AMTrax within 1–2 business days after posting to your completed courses, usually the next day between 8:00 AM–12:00 PM EST
  • Do not self-report AMT Learning Center credit in AMTrax — this can create duplicate records

Technology Support

Which browser should I use?▾
  • The AMT Learning Center works with most modern browsers, including Chrome, Firefox, Edge, and Safari (Mac)
Do I need Adobe Reader to take a course?▾
  • A PDF reader, such as Adobe Acrobat Reader, is required for some courses
A course uses popup windows and isn't loading — what do I do?▾
  • Check that your browser's popup blocker has been disabled for the site

Refund Policy

What does the AMT Learning Center refund policy cover?▾

This policy applies only to content purchased through the AMT Learning Center, including:

  • CE Courses
  • Study Resources

Refunds for applications and certification exams are handled separately — contact AMT Certification Experience.

Am I eligible for a refund?▾
  • Refund requests must be submitted within 10 business days from the date of purchase.
  • A course is not eligible for a refund if any portion of the course content has been accessed.
How do I request a refund?▾

AMTrax & Self-Reporting

How do I track my non-AMT continuing education through AMTrax?▾

AMTrax is AMT's online CE tracking system. It provides a convenient way to document certification-related activity for employers and licensing agencies, and to self-assess your progress toward AMT's Certification Continuation Program (CCP) requirements.

  • Credit earned through the AMT Learning Center posts to your AMTrax transcript automatically — do not self-report Learning Center courses to avoid duplicate records.
  • Other qualifying CE activities (outside courses, presentations, publications, etc.) should be self-reported directly in AMTrax.

View full AMTrax tracking & self-reporting guidance →