Nearly 20 years have passed since the IOM outlined six quality aims. The goal of this session is to provide examples of where and how patient centered care, safety, efficacy, timeliness, equity, and effectiveness apply in phlebotomy and patient care.

Learning Objectives:

• Discuss the origin and history of patient safety initiatives.
• Outline the 6 quality aims of the IOM.
• Provide examples of how phlebotomy practices can meet each of the IOM quality aims.

Author(s):

• Beth Warning MLS(ASCP)cm, AHI (AMT)

Relevant Certifications:

• Certified Laboratory Consultant (CLC)
• Medical Laboratory Assistant (CMLA)
• Medical Laboratory Technologist (MLT)
• Medical Laboratory Scientist (MLS)
• Molecular Diagnostics Technologist (MDT)
• Patient Care Technician (PCT)
• Phlebotomy Technician (RPT)

Launch Date: 2022

Enrollment Expiration: 180 days after purchase